In QuickBooks, I’m attempting to access the “business file,” but wait, what? On the screen, a big, bold error message emerges, reading: “We apologize. An issue was experienced by QuickBooks. Codes for errors: (6000, -77)” Users look for various solutions to fix error code 6000 77 in QuickBooks in such a situation. If a search for “QuickBooks error 6000 77” led you here, you’re in the right place. To discover every potential cause and fix for this QuickBooks problem number, scroll down.
Error code 600077 in QuickBooks
Users of QuickBooks benefit from many fantastic features, however, they occasionally may run across a few glitches that could hinder their productivity. Let’s first clarify “What is QuickBooks error code 6000, 77” in order to better grasp it. The main factors causing QuickBooks error 6000 77 are listed below.
What is Error Code 600077 in QuickBooks?
When a file is stored in the wrong folder and QuickBooks is unable to access it, error 600077 is generated. Error: 600077 is displayed as a result on the screen.
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The cause of QuickBooks Error Code 6000 77
Understanding the causes of the QuickBooks Desktop issue 6000 77 is essential before attempting the remedies. The complete list of potential causes for error code 600077 is shown below. These are some of the causes of QuickBooks Error Code 6000 77:
- The firm file is stored on external storage rather than a network or local device.
- The “Incorrect folder permission” folder contains a corporate file.
- The corporate file is opened by using a reference from a mapped drive.
- QuickBooks is communicating the problem while operating in multi-user mode.
Fixing QuickBooks Error: Solutions (-6000, -77)
Run the QB File Doctor from the QuickBooks Tools Hub as a first option.
To provide consumers with an automated remedy for a company file and networking issues with QuickBooks, Intuit developed the QB File Doctor. If you don’t already have it, get it from the Intuit website and install it on your computer. To use the File Doctor, you must go to the QuickBooks Tool Hub.
- Select the Company File Issues tab from the window’s left side after opening the tool hub.
- Before clicking Run QuickBooks File Doctor, give the application some time to start up. After a minute, if it still won’t open, manually search for QuickBooks Desktop File Doc in the Start menu to launch it.
- Choose the data file from the drop-down menu when the file doctor tool appears. If the menu doesn’t have your data file, click Browse and do a search to find it.
- Choose to Check Your File from the center menu to proceed.
- Choose Next after entering your QB admin credentials.
Option 2: Rename.TLG and.ND files
QuickBooks Desktop can access the company file(s) through a network or in multi-user mode thanks to the configuration files (.ND) and (.TLG). Corrupted or damaged (.ND) or (.TLG) files may result in issues when starting QuickBooks Desktop. Renaming these files won’t cause data loss because they are automatically created when you open or scan the company files with QuickBooks Database Server Manager.
- To access your company file, open the folder.
- Search for files with the same name as your company file.ND and.TLG extension.
- Clicking the context menu will allow you to rename the Nd/.tlg file. Add “.old” after the file extension before pressing enter.
Use a UNC path rather than a mapped drive as a third option.
When a user makes a mistake, the mapped disc setup to access the company file becomes disorganized, making it impossible for QuickBooks to connect to it. The user can avoid this by accessing the corporate file using the UNC method by following the steps listed below.
- Right-click the QuickBooks icon on your desktop while holding down the Ctrl key, select Run as Administrator, and then click OK. Hold the Ctrl key down after the No Company Open window opens.
- If the Ctrl key is hit, a business file won’t open in QuickBooks Desktop immediately.
- Opening a company file is the next step after selecting Open or Restore Company from the File menu.
- Utilizing the navigational tools, choose Network from the left-hand menu to find the company file.
- After choosing the company file, click Open.